My villa Baan Leelawadee is effectively my pension, so it is one of my most important assets. Frank, in the last few years, has been involved in making a huge change to how the villa looks and feels as an experience. The staff have responded very well to him, respect him and are very comfortable with his leadership and guidance. He also makes highly constructive suggestions on how the villa can be improved and provided oversight on a significant construction project. I was absolutely confident that he would do a superb job and even though he kept me fully informed of its progress I knew it was in safe hands. I would recommend Frank to anyone in the hospitality industry who is looking for a conscientious, dedicated individual, who is excellent with staff and customers alike. He is genuinely world-class.